This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
'No device drivers were found' when installing Windows 10 using a USB I have just finished a PC build and when booting windows it tells me 'No device drivers were found'. Many users have said simply to switch USB ports to 2.0 ports but my PC case is a newer model and only has USB 3.0 ports.
- Hi, I followed the KB Drivers for EZ-USB® FX1™, FX2LP™, and FX3™ - KBA94413 to download Drivers.zip. When I update driver through browse my unzip driver, Windows prompted 'Couldnot find the driver for your device' My device is a simple logic analysis 24MHz with CY7C68013A chip.
- Cypress CDC Driver Installation 10 Cypress USB-Serial Windows Driver Installation Guide, Doc. 001- 87770 Rev.E Driver Installer Setup The Cypress USB-Serial Software installer packages contain automatic Cypress CDC driver installation procedure build into this installation package.
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
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If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
See the device manufacturer's user guide for specific instructions about how to install the driver.
Method 4
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
When it restarts, Windows will try to reinstall the device by using the device-specific driver.
Before you begin
Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:
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Update the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
Select Search automatically for updated driver software.
Select Update Driver.
Drivers fust dipl. ing ag r.wagner laptops & desktops refurbished. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
Reinstall the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Right-click (or press and hold) the name of the device, and select Uninstall.
Restart your PC.
Windows will attempt to reinstall the driver.
More help
If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.
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